When installing the software T-Mobile "web'n'walk" comes in part the following (only partly similar) error message:
An older manager Speed plus / Byte Mobile Client Installation (SDK) was found.
The software must be uninstalled and the computer rebooted.
or
An older manager Speed plus / Byte Mobile client installation was found.
The software must be uninstalled and the computer rebooted.
Not always there is the popular program in the software management.
It helps only the deletion from the registry:
Start / open the registry
Windows key + R
Enter: regedit
Click "OK"
Press "F3" and search for "ByteMobile"
Every hit delete by clicking on it and on the "Delete" button.
The warning message you need to be confirmed.
Close the registry simply by "Alt + F4"
Now run the setup again for your T-Mobile software.
28 comments:
thank you this has been annoying me for ages. with your advice I am now actually able to use it.
Thnks again
Your advice worked on ByteMobile trouble.
Thanks
worked for me too, although I had to set the permissions on the registry entries to allow "full control" for everyone before I could delete the items that were found
Hi this hasn't worked for mine it is really starting to stress me out!!
Is there anything else i could try???
Thanks - Worked a treat.
Worked, its great - to naprawdę działa.
Man, I would kiss you for this ;) My boss was x-treme happy after I removed this annoying problem from his computer :)
Right heres how to solve this without using regedit. goto your C:/windows/system32 folder and delete bmutil.dll you will find a few files there also beginning bm.... DELETE THEM. then it should work. the bmutil.dll file is the one causing the problem
The last idea with the dll finally worked for me, except that in win 7 the dll is at a different place. Thank you!!!
Further on the issue:
For me, the regedit method did not work in Windows 7 - those keys were not there.
The dll method worked, and it turned out that those files were not used by T-Mobile Internet Manager only - I only could delete them when I killed some Skype and Apple Mobile processes. So i guess those are also installing some version of this utility.
Thankyou to the very clever person who said to delete the bmutil file..my dongle finally works after months of trying..even t mobile couldn't help :D so thankyou
omg thanks mate was tryin all day and the dll worked for cheers for that
Anonymous said...
The last idea with the dll finally worked for me, except that in win 7 the dll is at a different place. Thank you!!!
would you mind telling us where you found them?? thanks
deleting dll's worked !
Deleting (well, renaming to be truthful) the DLLs has done the trick! Thanks for the heads up - I hope everyone who needs it finds this thread!
No Luck! Tried eveything you recommended. Removed any T-Mobile programs. Ran regedit and searched for anything "ByteMobile" - nothing! Searched for bmutil.dll in Windows Nothing. Then searched the root of C: still nothing. Searched with wildcard bm*.dll - Nothing. Ran CCleaner on the registry nothing! Ofcourse I rebooted every time I made a change too. Oh yes the OS is Windows XP sp3.
This has been bugging me big style. I had the same problem and am running windows 7. Luckily here is the answer:
These are the files to delete and their locations-
1- bmutil.dll in SysWOW64
2- bminstall.dll in SysWOW64
3- BMLoad.sys in system32 drivers
Hope this helps
Tim
Brilliant Tim.
I have win 7 64bit and all but BMload were there to delete.
Install whas fine...now if you can only tell me how to fix "you are not entitled to this reward" when I text 30 DAY to 441 on my PAYG dongle....my day will have been made.
thanks
Bill
The bmutil.dll file is worked to me! Thanks!
I've tried all the above and still no success! Help!!
All this Info was great but one exeption for users of win 7 after to do all this:
Start / open the registry
Windows key + R
Enter: regedit
Click "OK"
Press "F3" and search for "ByteMobile"
look for in the Hkey_local_machine folder and there you will find the folder "ByteMobile" delete it and here you go to use you device correctly. Note: do not look for bmutil.dll you won't find anything related to it in win 7 os Thanks!!
I have win7 and agree whit the guy who sayed that there is no bmutil-dll file etc. anyway i haved before same problem and worked whit regedit system, but now i have same problem and something new "poped up".
Now i have 2 files where when i try to delete them it gives me a error : unable to delete all specified values.
any1 know what might be a solution. tnx
Deleting the dll worked.
It was under c:\Windows\SysWOW64\
I am using win 7 64bit.
T-mobile is super lame!
Deleting bmutil.dll worked on windows 8.1 Thank you so much!
TTQQQQ VVVEEERRRYYYY MMUUUCCCHHHH!!!!!
Thankyou this worked for really carnt thankyou enough xxx
It worked perfectly for me as well. We would kiss you! After days without internet connection and no help from our internet provider. Thanks! :-)
Thanks to all and especially to Tim, after your advice, all was finally deleted
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